Yodel Through the Years

How we established ourselves as the go-to delivery service

Yodel wins Gold for Best Complaint Handling at the UK Customer Experience Awards
Yodel is included in the E2E Dynamic 100 Track in association with the Independent
Yodel wins the Driver Excellence award at the Microlise Driver of the Year 2023 awards
Yodel Return from Store and Click & Collect services come under the Yodel brand as we expand our Out Of Home offering

Ben Mitchell wins the Special Recognition Award at the Finance Director of the Year Awards
Yodel's Truro colleague Chris Riley wins the Community Assistance award and Sarwan Singh from Leamington Spa wins in the Four Wheels category at the Institute of Courier Awards
Yodel wins Best B2B Customer Experience Silver award at the UK Customer Experience Awards
Yodel wins in Freight Transport category at the Chartered Institute of Logistics and Transport awards for innovation including the Driver app, Customer app and Solo tracking solution

Yodel's CCO Sam Holden wins Northern Business Woman of the Year at the National Business Women's Awards 2021
Yodel wins four awards at the Institute of Courier Awards including:
- Step Change Award: Store to Store and Store to Door Send Services - Yodel Direct
- Working Together Award: Nigel and Angela Salt
- Courier Award: Robert Boyle
- Office Award: Craig Burton

Yodel's CFO Ben Mitchell wins Northern Finance Director of the Year for Turnaround
Yodel wins the 'Outsourcing' category at the Customer Experience Awards
Yodel wins 'Keeping your show on the Road' at the Logistics UK Awards
Yodel partners with Veteran's into Logistics and Walking with the Wounded, supporting the employment of ex-military personnel
Yodel wins MongoDB 'Unbound' Innovation Award winner 2021
Mike Hancox receives commendation for 'CEO of the Year' at the Management Today Business Awards
Yodel wins 'Best CX Transformation - Inhouse Technology Solution at the CCA Global Excellence awards for eRin

Yodel wins 'Best Use of Innovation' at The Delivery Conference for our Xperience service enhancement
Helen Marshall is appointed Chief Information Officer
Yodel partners with Salute The NHS to help deliver 1,000,000 meals to NHS staff
Ben Mitchell is appointed Chief Financial Officer

Mike Hancox is appointed as Chief Executive Officer
We win Retail and Ecommerce Innovator of the year at The Techies
Yodel is awarded the Armed Forces Gold Covenant for our efforts in supporting veterans into civilian life
Yodel wins two awards at Computing DevOps Excellence Awards for Best DevOps Team and Best Continuous Deployment Project
Carl Moore is appointed Chief Operating Officer
Sam Holden is appointed Chief Commercial Officer

Continued success for our I.T team winning 3 awards at the National Technology Awards, Real IT Awards & The Techies
Have Your Say wins silver at the UK Customer Experience Awards
China office opened to help smooth goods into UK

We win two major IT awards - National Technology Awards’ Best Tech Team and the Big Data and IoT Excellence Awards’ Outstanding Data Solution
State of the art, business control tower opens to provide a holistic view of the entire Yodel network

Our Have Your Say survey secures Yodel a National Courier Award, CILT NW Best Practice Award and silver award at the UK Customer Experience awards