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If I’m not in, what will happen to my parcel?

What options do I have to manage my parcel delivery?

Depending on the service your sender has used, you may be able to amend your delivery details before your delivery is attempted by our driver. Head to our tracking page and see what options are available to you or download the Yodel Parcel Tracker app and set delivery preferences for all deliveries in case you’re out – you can even upload a photo of your preferred safe place to send to the driver. foobar

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Can you leave my parcel in a safe place?

Can I call the driver directly?

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Talk to one of our customer services team.

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Registered number: Registered address: VAT number:
05200072 - Registered in England & Wales Yodel Delivery Network Limited, 2nd Floor, Skyways Hub, Speke Road, Speke, Liverpool L70 1AB 413903714
Registered number:
05200072 - Registered in England & Wales
Registered address:
Yodel Delivery Network Limited, 2nd Floor, Skyways Hub, Speke Road, Speke, Liverpool L70 1AB
VAT number:
413903714
© 2025 Yodel Delivery Network Limited