tracking page to check the status of your delivery. If you need further support, you can get in touch with our helpful customer service team via webchat">

We’re doing some essential maintenance to keep things running smoothly. You can still collect your parcels using your QR or collection code - please note, your collection confirmation may be slightly delayed. Please bear with us while we improve things. We'll be back up and running in no time so keep checking here.

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Why is my delivery missing?

We're sorry that you have not received your delivery. Firstly, head to our tracking page to check the status of your delivery. If you need further support, you can get in touch with our helpful customer service team via webchat

Related questions

What if part of my delivery is missing?

What do I do if I can’t find my parcel?

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