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Get the InPost app! Manage all your Yodel by InPost & InPost parcels, delivery preferences & settings and get the full InPost Locker experience.

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How to exchange a parcel?

Your sender will provide all of the information you will need to arrange a parcel exchange with us. The label you will need to attach to your exchange will be provided to you by our driver when the exchange is made.

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Related questions

How long will my exchange take?

Can I track my exchange?

Is there a cost to exchange a parcel?

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Registered number: Registered address: VAT number:
05200072 - Registered in England & Wales InPost Delivery Network Limited, Moray House, 23-35 Great Titchfield Street, London, W1W 7PA, United Kingdom 413903714
Registered number:
05200072 - Registered in England & Wales
Registered address:
InPost Delivery Network Limited, Moray House, 23-35 Great Titchfield Street, London, W1W 7PA, United Kingdom
VAT number:
413903714
© 2026 InPost Delivery Network Limited